FAQ's

1. What is Coldma®?
Coldma® offers compact, portable mini fridges designed to keep your beverages and snacks fresh wherever you go. Our products combine convenience, style, and reliable cooling.

2. How do I place an order?
You can place an order directly on our website by selecting your product, adding it to the cart, and completing the checkout process with your preferred payment method.

3. What payment methods do you accept?
We accept major credit cards, and other secure payment options displayed at checkout.

4. How long does shipping take?

• Standard Shipping: 5-14 business days
  

5. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

6. What is your return policy?
You have 14 days from the date you receive your order to request a return. Items must be unused, in their original packaging, and accompanied by proof of purchase. For detailed information, please see our Returns & Refunds Policy.

7. Do you ship internationally?
Yes, we ship internationally. Please note that international orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.

8. Who do I contact for support?
For any questions or assistance, contact our customer service team:
Email: coldma.team@outlook.com
Phone: +1 (501) 991-4305

9. Are Coldma® mini fridges safe to use?
Absolutely. Our products are designed with safety in mind and undergo quality checks to ensure reliable performance.

10. Can I use Coldma® mini fridges for food as well as drinks?
Yes, they are suitable for keeping drinks, snacks, and certain perishable food items fresh. Always follow the usage guidelines included with your product.